Shipping policy

Shipping Policy

We strive to dispatch all orders within 7 working days (excluding bank holidays). After dispatch, please allow up to 5 working days for delivery. All orders are sent via Express An Post for dependable service.

Shipping Rates:
Ireland : €3.99 for orders below €30 or free shipping for anything over €30.

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Customs, Duties & Taxes

Please be aware that Grays Bespoke is not responsible for any customs duties, taxes, or other fees that may apply to your order. Any additional charges incurred during or after shipping are the responsibility of the customer.

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Damaged Items

Gray's Bespoke is not liable for any items lost or damaged during transit. If your order arrives damaged, please contact the shipping carrier directly to file a claim.

Important: Please retain all packaging and damaged items, as the carrier may need them to process the claim.